Human
Resources Department
Visited Date :
Visited By :
Areas of Concerned
·
Total
Human Resources department activities.
Procedures Performed
·
Discussed
with head of Human Resources Department regarding organizational structure and
recruitment process.
·
Collected
all employees list according to market.
·
Checked
personnel files is maintaining or not based on employee list.
·
Checked
all the information keeps in the personnel files or not.
·
Checked
all cleaners’ agreement is available or not.
·
Checked
visa renewal process is done timely or not.
Observations
Organizational structure:
Our
Head Office consist of different department such as Human Resources Department,
Accounts Department, Purchase Department, Commercial Department, Marketing
Department, Operational Department, Business Development Department,
Administration Department, IT Department and Audit Department at the time of
verification I found each department chart but it is not up dated properly.
Still cancelled employee also available in the chart and some new employees are
available in different department but not yet added in the chart. And each
market organogram also available in HR department.
Implication
If organogram
are not update timely it is not easy to find out who are responsible for which
department and task.
Audit
Recommendation
Every department
organogram need to update timely.
This chart must
need to include employees name and position titles.
Recruitment Process:
Employees
requisition comes from department head to top management and top management
take the decision and informed to HR department in case of executive hiring. In
case of opening new market decision taken by top management and send it to
business development department and business development send it to HR
department.
Implication
Most of the
employees requisition and recruitment process done by verbally as a result we
cannot find out how many employees approved by management and how many employees recruited.
Audit Recommendation
Total recruitment
process must be in writing.
At the time of
requisition must need to follow the approved requisition form.
One of the flow
chart regarding recruitment process is attached with appendix-1.
Personnel Files:
At
the time of auditing I found all employees personnel files based on visa issued
but some of the personnel files all documents are not available such as CV and
Offer Letter.
Name
|
Visa
|
Comments
|
Mohammad
Salim
|
MSM
|
Offer
letter
|
Anarul
Islam
|
MSM
|
Offer
letter
|
Md
Jashim Uddin
|
MSM
|
Offer
letter
|
Wakeel
Khan
|
MSM
|
Offer
letter
|
Md
Rizonal Karim
|
MSm
|
CV/Offer
letter
|
Audit
Recommendation
Each employee’s
job description needs to keep in the personnel file.
Performance
evaluation documents also need to keep in the same file.
Training:
For
increasing the employees effectiveness last year HR department did not arrange
any training. But some operational training is done.
Audit
Recommendation
At the time of
joining the new employee HR department must need to arrange training. This
training familiarizes them with the organizational mission, vision, rules and
regulations and the working conditions.
HR department
need to arrange training for existing employees for enhance their knowledge
base on probationary and yearly assessment.
Probationary
Assessment:
Probationary
assessment was done by human resources
department timely. At the time of assessment department head suggested in the
assessment form some training for specific employee. But such types of training
not arrange by HR department.
Implication
After probationary assessment every employee accepts to
change his salary and other benefits. If it is not happened timely as a result
employee becomes demotivated.
Due to leaving the employee from the company as a result
recruitment cost will be increasing .
Audit Recommendation
Probationary assessment need to implement timely.
After probation period HR department need to confirm the job
by issuing service confirmation letter to the employee.
Cleaner Contract:
Now
we are taken cleaner from thirteen suppliers. All the agreement was signed by
both parties. At the time of auditing I found agreement price per cleaners is
different from supplier to supplier. And I found some of the cleaner company`s
commercial license are near to expire or expired before our agreement was
finished.
Name of the
Company
|
License
Expired Date
|
Contract
Expired Date
|
XX
|
July
7, 2012
|
May
5, 2013
|
YY
|
January
23, 2013
|
February
28, 2013
|
ZZ
|
April
3, 2012
|
March
17, 2013
|
Implication
If commercial
license of the cleaners company is expired and they are not going to renewal
their license at that time if they are not able to provide cleaners as a result
we will face huge problem.
Audit
Recommendation
At the time of
agreement must need to check cleaner companies Commercial License expire date.
Visa Renewal:
I
checked how many visa renewals last year. At the time of auditing I found some
of the visa renewal process was not done by timely as a result paid penalty.
Name of Employees
|
Visa Group
|
Bataka Exp
|
Visa Exp
|
Job Location
|
Submit to
immigration
|
x
|
|
March
14, 2012
|
April
4, 2012
|
|
November
12, 2012
|
y
|
|
April
4, 2012
|
July
1, 2012
|
|
November
18, 2012
|
z
|
|
April
14, 2012
|
July
7, 2012
|
|
November
18, 2012
|
Implication:
v If visa are not
renewal timely as a result visa renewal cost going high.
Audit Recommendation
Ă¼ Visa renewal
process must be done timely.
IOU:
For
maintaining different expenses regarding visa and other expenses of human
resources department IOU issued to PRO.
Within fifteen days from taking the IOU need to adjust the IOU amount. But at
the time of auditing I found some of the 2011
years bills which is given to Accounts department January 2013 for adjustment. And still he has IOU balance of
47,960.00 AED
Invoice Date
|
Amount(AED)
|
Purpose of
Expenses
|
October
15, 2011
|
1,200.00
|
|
September
22, 2011
|
1,965.00
|
|
October
15, 2011
|
1,835.00
|
|
April
20 and May5, 2011
|
3,210.00
|
|
Total 8,210.00
|
Implication:
Still he has
balance of 47,960.00 so there is a possibility of using money for personal
purpose.
Audit Recommendation:
Within fifteen
days from taking the IOU, adjustment must be done.
Appendix-1